THE BEST GIFT! OTAKUSTORE.GR COUPON A coupon is like a gift card that has a certain value in cash that you can use in order to buy something from On the coupon are displayed the coupon's information such as it’s duration, it’s value and the coupon's code.

The procedure is simple: select coupon value from below, add it to your shopping cart and once your order is completed we will send it you by email.

Coupon value does not cover shipping costs.
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We are at your disposal for any questions or suggestions you may have. If you are in Thessaloniki city (Greece) you can visit our warehouse to pick up your order upon request.

Customer Service:
(+30) 2310 810268
(+30) 6977 182510
(working hours 11:00 - 17:00)

Solonos 88, 54248 Thessaloniki, Greece
Open 11:00am to 17:00pm
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Home  > Terms & Conditions
Website Services has been designed and developed to allow consumers to purchase anime (Japanese animation) game and gadget products online. The following Terms and Conditions are binding rules and are completely compatible with existing European and Greek laws.

If you don’t agree with these terms, please do not continue browsing this website. Visitors, users and customers recognize the right of to alter these terms at any time and without prior notice.

Internet users who visit this website acknowledge that they have read and accepted these terms. For this reason please check our terms regularly, especially before making a purchase.

Accessing, browsing and interacting with provides a non-exclusive, personal, limited right to access, use and navigate this website. Given the nature and volume of the Internet, under any circumstances, including negligence, is not responsible for any damage suffered by the visitor, user or customer of this website. The contents of website are provided "as is" without any warranty expressed or implied in any way. To the fullest extent under the law, disclaims all warranties, expressed or implied. does not guarantee that its web pages, services, options and content will be uninterrupted, error-free and that errors will be corrected or fixed. Also does not guarantee that as a website, or any other related websites or their servers which are made available to visitors, users or customers are free of "viruses" or any other harmful components.

Visitors, users and customers of website may transmit personal information such as name, email address and age in order to receive marketing messages (newsletter) or may use RSS feeds in order to receive relevant product updates and news.

Customer Account
Visitors of website, as long as they are technically capable (having basic skills using a computer connected to the internet) of ordering products online, are allowed to use their private information (such as Name, Address etc.) to register a new account and purchase products. The visitor and future customer of agrees to: a) provide true, accurate and complete information to register a new customer account and b) maintain registration information accurate, reliable and complete at all times, and c) not to use purchased goods for commercial purposes without written permission from

Visitors, users and customers remain solely responsible for all activities that occur under their personal information, including, email address, full name, shipping address, password and general use of their account (customer account). Visitors, users and customers agree to immediately notify staff for any unauthorized use of their account (security breach). Also, visitors, users and customers are solely responsible when using their account and the logout feature. is not responsible for any damages or injuries occurred by the inability or failure following these provisions.

Visitors, users and customers agree not to use the pages and services of for: • Upload, post, email, transmit or use any other method to install content that is unlawful, harmful, threatening, harassing, tortious, defamatory, vulgar, violent, abusive, racist or otherwise objectionable, and / or any other offense. • Impersonate any third person to misrepresent the identity of the user or customer or mislead the relationship and / or cooperation of the user / customer with another person or entity. • Forgery or other alteration of the of user’s / customer’s identification in order to mislead the origin of content transmitted. • Upload, post, email, transmit or use any other method to install software or content in any format (text, image, audio, video, animation) that infringes intellectual property rights of any person (including trade marks). • Upload, post, email, transmit or use any other method to install unsolicited or unauthorized advertising or other promotional content, sending unwanted and unbidden messages from customer e-mail accounts (spam e-mails) and any other form of unwanted content. • Upload, post, email, transmit or use any other method to install and / or promote and / or make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or telecommunications equipment. • Violation, with or without intention, of any local, national, European or international law and / or any regulations that involve

The visitor, user and customer of understands and accepts the international nature of the Internet and agrees to respect and strictly observe the local rules and laws of each state and country and, specifically, commits to faithfully follow the law regarding data transmission from Greece and Europe to third countries (USA, Asia etc.). reserves the right to modify and / or discontinue temporarily or permanently some or all of its services with or without notice to its visitors, users and customers.

Valid order conditions
Visitors, users and customers of may order products online at any time as long as they are at least 18 years old and are applicable to do so according to the Greek Civil Code. may ask for the customers’ birth year during registration, however, this information may be easily forged and for this reason, cannot be held responsible as it cannot verify it.

All purchase contracts (online orders) are governed by Greek laws as amended by European Directives relating to electronic commerce. For any dispute, responsible are the Courts of Thessaloniki in Greece. reserves the right to modify the types or the quantity of the products available online at anytime with or without prior notice.

The prices listed on this website are in Euros and include VAT and all relevant taxes. Prices are subject to change without prior notice. shows accurate product prices and quantities but can not guarantee the complete absence of error. If there is an incorrect price on a product, will grant the customer the discretion to either buy the product at its actual value (the correct price) or cancel the order.

The acceptable payment methods are PayPal and Cash on Delivery (available only when shipping to a Greek address). Accepted credit cards are those presented by the PayPal system.

The customer must verify the good condition of the purchased products when received. The customer has the right to refuse damaged or defective products and inform immediately. is held responsible only for damages when the package remains still intact and unopened (factory-sealed).

Delivery normally takes 2-7 days (to Greece), depending on the manufacturer, product and delivery address. Date of delivery can not be guaranteed as has no effect on delivery delays affected by the manufacturer and / or shipping company.

If an order returns back to quarters due to an invalid shipping address, the customer has the right to correct the shipping information (name and address) and retry delivery by paying the respective shipping costs. All products are property of until they have been fully paid by the customer.

Right of withdrawal
Our customers have the right to return a product within five (5) working days, as long as it’s in its original state and suitable for resale (factory sealed, without any damages and safety sticker still intact). This rule applies only to products marked with "Get your money back” guarantee which will be displayed in the products’ page. This right excludes products such as DVDs, books (Manga), accessories, posters, stickers, clothing and costumes. The return period begins from the date the product has been delivered to the customer.

When returning a product, the customer must be assured it is still factory-sealed, unopened, without any damages and safety sticker still intact. The costumer is responsible for the return costs. When receives the product, is it obliged to fully refund its price back to the consumer within thirty (30) calendar days.

The customer has the right to replace a purchased product that is defective, damaged or it’s other than the one ordered. To return a product, the customer must have the invoice or sales receipt. We recommend customers to inspect the package upon reception. In such cases, the customer has the right to request for a product replacement within five (5) working days of package receipt date.

Before a return or a refund is processed, it is recommended to contact first. The conditions are: Contact within 24 hours when receiving a defective or wrong product to identify the problem. Send a request to return a product from the contact page, within five (5) working days.

Property rights
Trademarks and domain names which are used in this website are assets. The company reserves the right to bring civil, administrative and legal actions against to any violator.

The contents of this website are protected by exclusive copyrights. Texts, design, pictures and especially the graphics are bound to Reproduction of this website or any of its contents is only allowed when you are officially cooperating with Copies of elements of any kind (eg. digital content), particularly of photographic material is not permitted without a written permission from The company reserves the right to bring civil, administrative and legal actions against to any violator.

Privacy statement
You can find, read (and accept) a copy of our Privacy Statement located at the bottom (right side) of website at any time.

Applicable law
This document constitutes the entire agreement between and visitor, user or customer using its pages and services. No modifications or any other versions of these terms should be taken into account and be a part of this agreement, unless expressed in writing and are incorporated in it.

For any dispute arising from the use of services or for any other reason between the visitor, user or customer and the company (, responsible are the Courts of Thessaloniki in Greece.

If a dispute arises regarding these terms, between the visitor, user or customer and the company, before initiating any legal action, please contact the company within 15 days after the occurrence of events. Failure to meet this condition constitutes a breach of the contractual term which has been concluded between the visitor, user or customer and the company (

For information, questions or complaints, we urge you to contact us as soon as possible by using the “Contact us” menu link.
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